PBX

Think Like a Hacker! Protect Your PBX – Part 1: Recon

The modern Internet landscape can be a landmine for the uninitiated. In order to keep an internet-facing PBX secure and on-line, you need to be aware of the security implications, and be able to manage them. This series of security-related articles will assist you in increasing the security and protection level of your PBX. The same principles and guidelines can be applied to any other system or network that you manage. In part 1, we address the activity of reconnaissance (recon) and info...

May 14, 20203CX, PBXRead more...

See Your Colleagues, Hear Your Colleagues with the New iOS App

With all this social distancing, are you starting to miss seeing your colleagues, even the ones you don’t get along with so much? Having to work from home does not mean having to miss out on up-front and personal meetings. The brand new 3CX iOS App (Beta in TestFlight) has you covered. Take calls, chat and have face-to-face video meetings while at home. Your Next Generation Visual Communicator At a time like this, you can’t solely rely on your office desk phone....

May 13, 20203CX, PBXRead more...

YES! Time for Chit Chat with the New iOS App

Quarantine has you stuck indoors, in your PJs and don’t fancy talking much? It’s not surprising you would rather chat than have to video or voice call colleagues or clients. The new 3CX iOS App has you covered, with a multitude of chat features and options to message your teammates, groups, and web visitors. Keep up with your conversations without being tied to your PC. Move around and get chatting from the kitchen, sofa, or bathroom! Make it Fun with Rich Chat Conversations Get...

May 7, 20203CX, PBXRead more...

Never Miss a $! Enable Telesales with 3CX CFD

There was not a better time than now to launch the 3CX new CFD Project which enables companies to take orders over the phone and increase sales during the lockdown. By combining your 3CX PBX with this sample project you can create your own telephone ordering channel, with CRM, database, and TTS (Text To Speech) integration. Try this new application to complement your existing e-Commerce channel and get a completely automated virtual sales team that can work 24/7 in any language. Bienvenue dans notre télé-boutique! Welcome back! Today’s Specials...

May 6, 20203CX, PBXRead more...

Video, Chat and Call! New 3CX Android App with Improved Connectivity and Stability

Out now, the new release for the 3CX Android App improves connectivity, adds multi-file sharing, and facilitates contact management. Install or upgrade to the new version and speak, chat, and hold video calls for a complete communication experience. Great improvements have also been made on the App’s stability, with a number of usability and bug fixes. Always Connected The new App now also uses Tunnel together with the Web Service to initiate/receive calls. In the unlikely event that the Web Service is not accessible,...

May 6, 20203CX, PBXRead more...

New iOS Beta with Voicemail Indicator & Improvements

Another iOS App Beta with UI updates and fixes propels the app closer to release! The latest Beta builds on user-friendliness with a new voicemail indicator, new recent call icons, and more refreshed UI elements and fixes. Make sure you join the Beta testing team so you don’t miss out on these and many more upcoming new features. You just need an Apple device running iOS v13.2+ and your PBX to be on the latest v16 Update 5 to start testing! You’ve Got Voicemail! The latest...

May 4, 20203CX, PBXRead more...

Easier, Faster, and Lighter! 3CX WebMeeting Now with More Control & Better Usability

WebMeeting’s usability and user-friendliness have shot up to new heights, improving remote working conditions just when you need it most! This latest update to the WebMeeting client restores order and control with an improved UI to facilitate multi-person meetings, as well as re-engineering moderation controls for better meeting management. It is now even easier to join a conference on an iOS device and we’ve made significant updates to the CPU and bandwidth utilization to make WebMeeting more lightweight on your...

April 30, 20203CX, PBXRead more...

Tips for Working Remotely…and Productively

For those of us lucky enough to be able to keep working during the lock-down, one of the hardest adjustments is adapting to a “work from home” environment. Without much experience in working remotely, it can be difficult to get started on the right track and to build the ideal space in order for us to work productively. The best thing about remote work is that your experience is mostly dependent on you. There’ll be no more co-workers dropping in unannounced...

April 30, 20203CX, CallCabinet, Edgewater, PBX, YeastarRead more...

Resellers: Virtual call centers are on the rise, are you ready to pitch one?

Virtual call centers are becoming increasingly popular as employers look to lower overheads, increase flexibility, and take advantage of labor pools overseas. In this two-part series, we’ll discuss the benefits of making the switch and explore how to discuss 3CX’s virtual call center solution with your clients. What are virtual call centers? Virtual call centers have much in common with their traditional counterparts, with one key difference; employees are spread out across a number of geographic locations. The agents use a cloud...

April 28, 20203CX, PBXRead more...

Get a Sneak-peak of New Features. Join the 3CX iOS Beta Program

New, improved, and exciting features keep coming out with our back-to-back iOS Beta App releases. To be able to keep up the good work we need to continue to receive your feedback on our beta releases to advance the new App to its production-ready target. Get to Experience it First! If you haven’t joined the iOS Beta testing team, do it now and get first-hand experience of video calls, conferencing, enhanced chat options, and more. You just need to be on the...

April 27, 20203CX, PBXRead more...