3CX

V18 Beta 1 – Gearing up for release

V18 is feature complete! The latest and possibly last beta has an improved web client / Windows app as well as Microsoft Teams integration. New web client interface with BLF support We’ve consolidated the menu options on the left-hand side of the web client and desktop app,  adding labels to make the functionality of each item clearer. Contacts, Voicemail, Recordings and Settings are now located in the “More” menu list.    The 3CX dialer now includes a BLF menu which works just like...

July 19, 20213CXRead more...

V18 Alpha 3 – Fixes and Features

V18 Alpha 3 is here for you to try! Mainly fixes in this release but a few good changes too. Microsoft 365 user syncing, now in all editions! Previously a PRO license was required to sync Microsoft 365 users. In order to accommodate SSO for Microsoft 365 users we have made user syncing part of the standard edition. This way it’s easy to get customers onto 3CX, plus they can use SSO in any edition. Audit log now in all licenses Although it’s an...

April 26, 20213CXRead more...

Snom Announces Standardized 3CX Template for North American Users

The template eliminates the need for customization and is available now for download on the 3CX platform TIGARD, OR (April 14, 2021) Snom (a wholly-owned subsidiary of VTech Holdings Limited), a pioneer and leading brand of professional and enterprise VoIP devices, today announced a new standardized template for North American users on 3CX Communications System. 3CX is a global leader in business communications solutions. The two companies joined forces to simplify Snom devices’ provisioning process on the 3CX platform, eliminating the need...

April 26, 20213CXRead more...

Try Out the Latest Android Beta Release

The latest Android Beta update is now available for your testing. This release includes mostly fixes as well as updates for the latest Android version. Status update We’ve updated the “In a call” status option to “On a call, not available”. We’ve made this more descriptive for an improved user experience. What’s more, this status is also now viewable in contact search. Improved push notifications Delivery of push notifications is even better! And we’re keen to hear about your experience with this, so remember...

April 22, 20213CXRead more...

Update to the Latest iOS Beta for Improved Connectivity

A new iOS Beta is available for testing! This release features a number of fixes and improvements for better call connectivity and experience with the app functions. Greater reconnection ability The iOS Beta applies fixes for even stronger call connectivity. We’ve fixed an issue in which a call was sometimes dropped during reconnection, and where it was less reliable in the case of UDP connectivity loss. Improved messaging functions We’ve made functional improvements to the messaging/chat feature for a more consistent and reliable experience: ...

April 22, 20213CXRead more...

Web Conferencing Video Quality: 3. Bandwidth

This is the third part of our web conferencing video quality series, all about bandwidth. Don’t forget to check out parts one and two, covering meeting profiles and latency! You may notice when using other video chat or conferencing products that sometimes a user’s video may become stuck, stuttery or jittery. We’ve almost completely eliminated this in 3CX, with the addition of certain algorithms made in-house and not available on any other platforms. There’s an ‘Ideal’ amount of bandwidth that you’re...

April 15, 20213CXRead more...
3CX V18 Video Conferencing & Apps

3CX V18 Video Conferencing & Apps: What You Need to Know

3CX Video Conferencing (formerly known as 3CX WebMeeting) has undergone a complete redesign, which is now available to all customers who install the 3CX v18 Alpha 2. We’ve focused heavily on new features and data privacy. Here what’s new: New Apps We’ve completely scrapped our old Android and iOS apps and made new ones from the bottom up. Joining a live meeting on the go has never been easier. You can now view shared content like shared screen content as well as...

April 12, 20213CXRead more...

Web Conferencing Video Quality: 2. Latency

In part one of this series, we discussed meeting quality profiles, required bandwidth and the factors that affect it. Like we mentioned before, there are several factors that influence meeting quality, most of them are easily fixed. Whether it’s new devices that are needed, a more powerful internet connection, or some simple configuration of your video conferencing setup. In this blog post, we’re going to discuss latency as a measure of quality in your video conferences, and how it can have...

April 5, 20213CXRead more...

New Android Beta with Optimized Audio and Improved Chat

A new Beta of the Android app is now available for your testing. This release includes an updated chat view for improved user experience as well as audio and connectivity optimizations for better voice calls. Optimized audio by default For improved audio during calls, we’ve now disabled echo cancellation by default for devices with this capability built-in. This prevents any clash between the app’s and your device’s settings. We’re keen to get your feedback on this change so try it out and...

April 2, 20213CX, AndroidRead more...

Web Conferencing Video Quality: 1. Meeting Quality Profiles

Did you know that your meeting video quality is dependent on many factors? One side of it is the hardware you’re using, from the webcam to the microphone. Lighting and specifically the brightness of the room also makes a huge difference in your image quality. Remember, a webcam is not a 1000$ DSLR camera. On the other hand, the quality of your internet connection is also extremely important, if not more important than the hardware aspect in some cases. An unstable internet...

March 30, 20213CX, PBXRead more...