News

Never Miss a $! Enable Telesales with 3CX CFD

There was not a better time than now to launch the 3CX new CFD Project which enables companies to take orders over the phone and increase sales during the lockdown. By combining your 3CX PBX with this sample project you can create your own telephone ordering channel, with CRM, database, and TTS (Text To Speech) integration.Try this new application to complement your existing e-Commerce channel and get a completely automated virtual sales team that can work 24/7 in any language. Bienvenue dans notre télé-boutique!Welcome back! Today’s...

Video, Chat and Call! New 3CX Android App with Improved Connectivity and Stability

Out now, the new release for the 3CX Android App improves connectivity, adds multi-file sharing, and facilitates contact management. Install or upgrade to the new version and speak, chat, and hold video calls for a complete communication experience. Great improvements have also been made on the App’s stability, with a number of usability and bug fixes.Always ConnectedThe new App now also uses Tunnel together with the Web Service to initiate/receive calls. In the unlikely event that the Web Service is not...

New iOS Beta with Voicemail Indicator & Improvements

Another iOS App Beta with UI updates and fixes propels the app closer to release! The latest Beta builds on user-friendliness with a new voicemail indicator, new recent call icons, and more refreshed UI elements and fixes.Make sure you join the Beta testing team so you don’t miss out on these and many more upcoming new features. You just need an Apple device running iOS v13.2+ and your PBX to be on the latest v16 Update 5 to start testing!You’ve Got Voicemail!The...

Easier, Faster, and Lighter! 3CX WebMeeting Now with More Control & Better Usability

WebMeeting’s usability and user-friendliness have shot up to new heights, improving remote working conditions just when you need it most! This latest update to the WebMeeting client restores order and control with an improved UI to facilitate multi-person meetings, as well as re-engineering moderation controls for better meeting management. It is now even easier to join a conference on an iOS device and we’ve made significant updates to the CPU and bandwidth utilization to make WebMeeting more lightweight on...

Tips for Working Remotely…and Productively

For those of us lucky enough to be able to keep working during the lock-down, one of the hardest adjustments is adapting to a “work from home” environment. Without much experience in working remotely, it can be difficult to get started on the right track and to build the ideal space in order for us to work productively.The best thing about remote work is that your experience is mostly dependent on you. There’ll be no more co-workers dropping in...

Resellers: Virtual call centers are on the rise, are you ready to pitch one?

Virtual call centers are becoming increasingly popular as employers look to lower overheads, increase flexibility, and take advantage of labor pools overseas. In this two-part series, we’ll discuss the benefits of making the switch and explore how to discuss 3CX’s virtual call center solution with your clients.What are virtual call centers?Virtual call centers have much in common with their traditional counterparts, with one key difference; employees are spread out across a number of geographic locations. The agents use a...

Get a Sneak-peak of New Features. Join the 3CX iOS Beta Program

New, improved, and exciting features keep coming out with our back-to-back iOS Beta App releases. To be able to keep up the good work we need to continue to receive your feedback on our beta releases to advance the new App to its production-ready target.Get to Experience it First!If you haven’t joined the iOS Beta testing team, do it now and get first-hand experience of video calls, conferencing, enhanced chat options, and more. You just need to be on...

3CX Offers Businesses a Lifeline with Free Video Conferencing Solution

Unlimited hosts, no duration limit and up to 4X the web participants added free, to help companies during COVID-19LONDON, UK, 24 APRIL 2020 – 3CX, developer of the award-winning business communications solution, has announced the expansion of its video conferencing feature to include more participants at no extra cost. This latest iteration of their COVID-19 offer will give new and existing 3CX users up to 100, 250, or 500 web conferencing seats free for the next 3 months.The free video conferencing...

3CX WebMeeting Roadmap

Over the past few weeks, home working and remote communications have become the norm for many. 3CX WebMeeting has become a driver supporting this type of communication. For many companies, this was already an integral way of keeping in touch with customers and co-workers, while others have needed to adapt to this form of communication. Certainly, the current situation has altered the landscape of how businesses operate and will most likely continue to do so.This has accelerated 3CX WebMeeting...

V16 Update 5 Supercharges Remote Working with New iOS App Supporting Video

3CX v16 Update 5 breaks work-related boundaries, allowing businesses to transition seamlessly to remote-working at a time when needed most. Create your own remote working environment with 3CX’s bundled apps for Android and iOS, supporting video calling for face-to-face communication. This coupled with new e911 options and Google Chrome extension makes v16 Update 5 the ideal business communications solution to quarantine with.The clock is ticking: Upgrade now if your PBX is currently:Οn v15.5, reaching EoL (End of Life) status with no more updates or support. Read our hands-on...